What many small business owners don’t understand is technology does not have to be a problem, nor does it have to be even a challenge. Like machines, electronics are designed to do certain things well. When they become difficult to work with, it is usually because they are being used for a task they aren’t designed to do. Here are a few technical problems some businesses face today and how to deal with them.
Like machines, electronic and software systems have to be maintained. If they are not, there is a good chance they will become unreliable and fail. The best way to avoid this is to make sure the software is up to date and the hardware is protected and well-maintained.
This one depends a lot on proper maintenance. Businesses everywhere are vulnerable to cyberattacks involving ransomware, which an expert from LANDESK says can use email attachments and links to install malware on devices. Once your company has a security policy in place, following it should involve keeping firewalls and anti-virus software maintained, training employees on how to avoid breaking the security protocol, and making sure there is no unauthorized activity on either your network or in your physical facility or office.
This can be one of the most difficult problems to address, but it can be relatively easy to solve if you are attentive to the recommendations of your vendors. Hardware and software must be designed to work in an integrated environment. These choices should be made long before they become an issue, but if they do, the best way to solve the problem is to evaluate your installed technology platforms for manufacturer recommendations.
If you are working in an environment where you develop your own software, following best practices for maintaining your source, documenting your systems and making sure your developers and management are communicating with your users are the three best ways you can avoid problems with integration of your own software and your own IT infrastructure.
Keeping track of everything going on in even a small IT department can seem daunting. However, undocumented systems are guaranteed to become a gigantic problem eventually. The biggest problem with this situation is even if you discover the problem, it will take a significant amount of work to fix it because you’ll have to invent the knowledge you need. It is better to document your systems.
Technology doesn’t have to be a problem. Properly managed and maintained, it can provide a huge benefit to your company. Following best practices is the way to achieve those results.