Discover The Latest Retail Technology Advances That Will Change Customer Service Forever

Delivering good customer service and providing a positive customer experience are top priorities for retail companies. After all, this particular area can be the difference between a good reputation and a bad reputation, or the difference between a customer choosing your business, or your biggest rival. It is for this…

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Business Breakdown: 5 Things You Didn’t Know about Manufacturing

Blue collar jobs are often incorrectly classified as second-rate. Some even say that the industrial era is all but extinct in the United States due to the Digital Age taking root. In reality, though, the manufacturing field serves as the backbone of the technology era and continues to bolster the…

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Creative Customer Care: How to Cultivate Good Customer Relationships

One of the easiest ways to stay in business is by treating your customers right. You treat your customers right by developing good relationships with them. How can you go about creating and developing these relationships that make you patrons feel valued and eager to buy your goods or services…

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4 Building Upkeep Tips To Make Your Business Look Its Best

There are a huge number of factors that go into running a successful business. Quality and customer service are obviously important, but equally as important is appearance. Most people tend to be quite visual and base many of their decisions off of appearance. Having an untidy property or building in…

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Convention Conversion: A Short Guide To Winning Over Customers At Trade Shows

If you are planning on hosting a booth at an industry trade show soon, you understandably may have high hopes of generating a substantial amount of business from this effort. However, the results that different businesses actually generate from attending trade shows can vary substantially. If you want to position…

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Getting Noticed: Marketing Tips for the Modern Business

Marketing has always required an artistic approach. It requires companies to be innovative and memorable, but in the modern era is also guided by analytics and data. Successful marketing takes a team with both sets of skills. While every company has its own strategy and techniques, here are some tips…

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Customer Care: 5 Ways a Call Center Can Help Your Small Business

Whether or not you like how the modern world works, as a small business owner, you have surely seen by now that customers appreciate and even expect fast response and turnaround times. However, you may not have the time yourself nor the manpower to provide this level of customer service…

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